Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13702176
Complaint Overview
Complaint ID: 13702176
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Illinois
ZIP Code: XXXXX
Date Received: 2025-05-24T12:00:00-05:00
Date Sent to Company: 2025-05-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I OBSERVED AN ACCOUNT ON MY CREDIT REPORT THAT HAD SURPASSED THE TIME PERIOD FOR REPORTING UNDER THE LAW : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Account Number XXXX * * * * I SUBMITTED A DISPUTE TO THE CREDIT BUREAU ( TRANSUNION ) SO THAT THE ACCOUNT COULD BE REMOVED, KEEPING IN MIND THAT THE OTHER CREDIT BUREAUS REMOVED THE ACCOUNT PER THE LAW. THE RESULTS OF THE INVESTIGATION WERE THAT THE ACCOUNT WAS VALID AND INSTEAD OF REMOVING IT, THEY UPDATED THE INFORMATION ON THE ACCOUNT TO REFLECT THE DATE THAT THE ACCOUNT WAS TRANSFERRED TO COLLECTIONS INSTEAD OF THE ORIGINAL DELINQUENCY DATE FROM THE ORIGINAL CREDITOR. THIS IS A VIOLATION OF THE LAW AND I HAVE SUGGESTED THIS TO THE CREDIT BUREAU AND THEY REFUSE TO ADDRESS THE SITUATION. THE INFORMATION THAT IS SHOWING AS OF NOW IS : Date OpenedXX/XX/XXXX Responsibility Individual Account Account Type open Loan Type DEBT BUYER Balance {$870.00} Original Amount {$870.00} Original Creditor XXXX XXXX XXXX XXXX XXXX XXXX ( Banking ) Past Due {$870.00} I WISH FOR THIS TO BE INVESTIGATED AS THIS CREDIT BUREAU HAS REFUSED TO FOLLOW THE LAW AND PROTECT MY RIGHTS AS A CONSUMER.
Frequently Asked Questions
What is Complaint #13702176 about?
Complaint #13702176 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-05-24T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.