Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #13701843

Complaint Overview

Complaint ID: 13701843

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Unable to get your credit report or credit score

Sub-Issue: Problem getting your free annual credit report

State: California

ZIP Code: 93312

Date Received: 2025-05-24T12:00:00-05:00

Date Sent to Company: 2025-05-24T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

For the last year I have been able to view my credit report with TransUnion through XXXX XXXX XXXX and also through the TransUnion website. I have reached out several times and I have gotten no help with this issue. It's my right to view and dispute all information the credit bureaus place in my credit file. I would like this fixed immediately!

Frequently Asked Questions

What is Complaint #13701843 about?

Complaint #13701843 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2025-05-24T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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