Debt collection -- False statements or representation -- Complaint #13692942
Complaint Overview
Complaint ID: 13692942
Company: Servicing Solutions, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Pennsylvania
ZIP Code: 174XX
Date Received: 2025-05-23T12:00:00-05:00
Date Sent to Company: 2025-05-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally report a case of suspected identity theft that has negatively impacted my credit report. Recently, I reviewed my credit report from XXXX and noticed an account that I do not recognize or recall authorizing. This account has contributed significantly to a decline in my credit score and appears to be fraudulent. I believe my personal information may have been compromised and used without my knowledge or consent. The details of the unauthorized account as listed on my XXXX report are as follows : * Creditor Name : Servicing Solutions * Account Number : XXXX * Date Opened : XX/XX/year> * Current Balance : XXXX I have already initiated a dispute with XXXX and am in the process of contacting the creditor directly. However, due to the seriousness of this issue, I am filing a report with the FTC for further investigation and documentation of this breach. Attached are copies of my government-issued ID and a copy of the credit report highlighting the disputed account. I respectfully request that this matter be investigated and that steps be taken to ensure the responsible parties are held accountable. Please let me know if additional information is required on my end. Thank you for your attention to this matter. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #13692942 about?
Complaint #13692942 was filed against Servicing Solutions, LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-05-23T12:00:00-05:00.
How did Servicing Solutions, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Servicing Solutions, LLC?
Yes, visit the Servicing Solutions, LLC company profile at readthecomplaint.com/company/servicing-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.