Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13692927
Complaint Overview
Complaint ID: 13692927
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 331XX
Date Received: 2025-05-23T12:00:00-05:00
Date Sent to Company: 2025-05-23T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX and XXXX XXXX I discovered that I had become a victim of identity theft. Multiple unauthorized credit inquiries and accounts appeared on my credit reports with Experian, TransUnion, and Equifax. I immediately filed identity theft reports with the FTC ( Report Nos. XXXX and XXXX ), listing fraudulent accounts opened in my name including XXXX XXXXXXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, and others. I submitted formal written disputes to each credit bureau, along with the FTC reports and supporting documentation, requesting removal of all fraudulent information in accordance with FCRA 605B. Despite submitting valid identity theft documentation, some bureaus failed to remove the inquiries and accounts or respond within the required timeframe. As a result, I am filing this complaint with the CFPB to ensure proper enforcement action is taken. I am seeking immediate removal of all fraudulent data, an updated credit report, and confirmation that these items will not be reinserted in the future.
Frequently Asked Questions
What is Complaint #13692927 about?
Complaint #13692927 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-05-23T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.