Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13672029
Complaint Overview
Complaint ID: 13672029
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Virginia
ZIP Code: 23832
Date Received: 2025-05-22T12:00:00-05:00
Date Sent to Company: 2025-05-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I previously submitted a disputes to Experian regarding multiple negative accounts on my credit report. The basis of my dispute was that several pieces of information reported in those accounts were inaccurate, incomplete, and inconsistent. Despite my previous requests, the specific information I challenged remains inaccurate, incomplete and inconsistentmaking it clear that a proper or account level investigation may not have occurred. At this point, I am not just questioning the outcomeI am questioning the process. Under the Fair Credit Reporting Act ( FCRA ), I have the right to know how these disputes were investigated. I am requesting a detailed description of the procedures used to verify the accuracy and completeness of the information. The details of my request is in the letter attached to this complaint.
Frequently Asked Questions
What is Complaint #13672029 about?
Complaint #13672029 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-22T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.