Debt collection -- Communication tactics -- Complaint #13672006
Complaint Overview
Complaint ID: 13672006
Company: Singlepoint Gi
Product: Debt collection
Sub-Product: Private student loan debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Colorado
ZIP Code: 802XX
Date Received: 2025-05-22T12:00:00-05:00
Date Sent to Company: 2025-05-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to inform you of the unacceptable contact my husband received from XXXX XXXX XXXX regarding a XXXX debt that I was never notified of. These communications began in XX/XX/year> and have continued without my prior knowledge or receipt of any notification. It is highly inappropriate that this corporation contacted my husband in an attempt to have him verify my personal information and confirm a debt that predates our relationship. Given the amount of time that has passed and the fact that I have never received any prior correspondence about this alleged debt, I request that you cease all communication with my husband and myself immediately. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #13672006 about?
Complaint #13672006 was filed against Singlepoint Gi regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-05-22T12:00:00-05:00.
How did Singlepoint Gi respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Singlepoint Gi?
Yes, visit the Singlepoint Gi company profile at readthecomplaint.com/company/singlepoint-gi to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.