Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13629564
Complaint Overview
Complaint ID: 13629564
Company: Capital One Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New York
ZIP Code: 122XX
Date Received: 2025-05-20T12:00:00-05:00
Date Sent to Company: 2025-05-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX ( XXXX ) XXXX XXXX XX/XX/XXXX Subject : Dispute of Incorrect Credit Report Entry Capital One Account To Whom It May Concern, I am writing to dispute inaccurate information on my Equifax credit report regarding my Capital One credit card ( Account Number ending in XXXX ). My report shows a No Payment or late payment status, which is incorrect. I paid the XXXX full balance of {$2100.00} & Account XXXX XXXX XXXXXXXX full balance of {$1400.00} on XX/XX/XXXX, and these accounts should reflect Paid in Full or On-Time. I am requesting that this entry be corrected under the Fair Credit Reporting Act ( FCRA ). I have enclosed the following : Proof of payment Copy of my ID Please confirm receipt of this dispute and notify me once your investigation is complete. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #13629564 about?
Complaint #13629564 was filed against Capital One Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-20T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.