Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13580826
Complaint Overview
Complaint ID: 13580826
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: New Mexico
ZIP Code: 88012
Date Received: 2025-05-18T12:00:00-05:00
Date Sent to Company: 2025-05-18T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing this complaint because XXXX XXXX XXXX is inaccurately reporting a 30-day late payment for XX/XX/scrub> 2020 on my credit report. I believe this is a reporting error, as my records show that this account was paid on time. I disputed this late payment with TransUnion, but the result stated only that the information was updated, without providing any evidence that verified the accuracy of the late mark. I was not given any meaningful documentation or explanation to support the continued reporting of this derogatory mark. This reporting error is negatively affecting my credit standing and does not reflect the true history of my account. Under the Fair Credit Reporting Act ( FCRA ), both XXXX XXXX XXXX and TransUnion have a legal obligation to ensure the accuracy and integrity of the information they furnish and maintain. I am requesting that this matter be thoroughly re-investigated and that the inaccurate late payment be removed from my credit file. I have attached a copy of my credit report and the dispute result for reference. I expect a prompt and fair resolution.
Frequently Asked Questions
What is Complaint #13580826 about?
Complaint #13580826 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-05-18T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.