Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13580063
Complaint Overview
Complaint ID: 13580063
Company: Barclays Bank Delaware
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Florida
ZIP Code: 328XX
Date Received: 2025-05-18T12:00:00-05:00
Date Sent to Company: 2025-05-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, a fraudulent account ( XXXX XXXX Visa Signature Card ) was opened in my name without my knowledge or consent. After multiple communications, Barclays Bank Delaware confirmed that the account was fraudulent on XX/XX/XXXX. They stated they would remove the fraudulent tradeline and any associated hard inquiries from my credit report. However, despite this confirmation, Barclays has failed to take timely action to correct my credit report. I have received letters from Barclays on XX/XX/XXXX, and XX/XX/XXXX, stating that they would request the removal of the fraudulent account, but they indicated that this process could take up to 60 days. This delay is unacceptable and is damaging my credit score. I am requesting the CFPBs assistance in ensuring that Barclays immediately removes the fraudulent tradeline and associated inquiries from my credit report.
Frequently Asked Questions
What is Complaint #13580063 about?
Complaint #13580063 was filed against Barclays Bank Delaware regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-18T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.