Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13580044
Complaint Overview
Complaint ID: 13580044
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: North Carolina
ZIP Code: XXXXX
Date Received: 2025-05-18T12:00:00-05:00
Date Sent to Company: 2025-07-16T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX has been repeatedly reporting incorrect account information to the credit bureaus regarding my personal credit card account ending in XXXX. Specifically, they are reporting the balance and transactions from my separate business credit card account ending in XXXX under my personal account, causing my personal credit utilization and score to be negatively impacted. This is a serious reporting error that appears to stem from a backend issue at XXXX XXXX, possibly a data mismatch or account merge. I already disputed this through XXXX via Credit Karma, and the correction was briefly applied. However, the incorrect data reappeared the next day, suggesting that XXXX XXXX is re-reporting inaccurate balances every cycle.
Frequently Asked Questions
What is Complaint #13580044 about?
Complaint #13580044 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-18T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.