Debt collection -- Attempts to collect debt not owed -- Complaint #13574162

Complaint Overview

Complaint ID: 13574162

Company: Eastern Account Systems Of Connecticut, INC.

Product: Debt collection

Sub-Product: Telecommunications debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: California

ZIP Code: 92058

Date Received: 2025-05-17T12:00:00-05:00

Date Sent to Company: 2025-05-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am a victim of identity theft. Eastern Account System I is reporting a {$55.00} collection account tied to XXXX XXXX that I did not authorize or open. I discovered this account in XX/XX/year>XXXX while reviewing my credit report. Although it shows as paid, it should not exist on my report at all, as it was created fraudulently. I never received services from XXXX, never owed this debt, and never consented to any collection activity. I submitted an official FTC Identity Theft Report ( # XXXX ), which includes this account. Reporting this debt violates 15 USC 1681b ( no permissible purpose ) and 15 USC 1681a ( 2 ) ( A ) ( i ), which excludes identity theft accounts from consumer reports.

Frequently Asked Questions

What is Complaint #13574162 about?

Complaint #13574162 was filed against Eastern Account Systems Of Connecticut, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-05-17T12:00:00-05:00.

How did Eastern Account Systems Of Connecticut, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Eastern Account Systems Of Connecticut, INC.?

Yes, visit the Eastern Account Systems Of Connecticut, INC. company profile at readthecomplaint.com/company/eastern-account-systems-of-connecticut-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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