Checking or savings account -- Closing an account -- Complaint #13564213
Complaint Overview
Complaint ID: 13564213
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Virginia
ZIP Code: 23666
Date Received: 2025-05-16T12:00:00-05:00
Date Sent to Company: 2025-05-16T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had to file a dispute on some XXXX XXXX transactions that were not me. The guy who took my dispute filed every charge separately which caused the account to be flagged and closed. Okay fine. When my account was closed they refused to give me my funds from the account because they said the funds came from a provisional credit which is still technically my money to protect financial hardships as the one I am in now because of the 90 day investigation. I have called and called the company will hang up or say there is no one to talk to
Frequently Asked Questions
What is Complaint #13564213 about?
Complaint #13564213 was filed against PNC Bank N.A. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-05-16T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.