Credit card -- Getting a credit card -- Complaint #13563644

Complaint Overview

Complaint ID: 13563644

Company: Transunion Intermediate Holdings, INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: Illinois

ZIP Code: 60453

Date Received: 2025-05-16T12:00:00-05:00

Date Sent to Company: 2025-05-16T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have been the victim of identity theft. Despite multiple previous attempts to dispute and resolve this matter, fraudulent accounts and inaccurate information continue to appear on his credit reports with TransUnion, XXXX, and XXXX. The following actions were taken without XXXX XXXX knowledge or authorization : Fraudulent Credit Accounts : XXXX Account # XXXX Opened : XX/XX/year> Balance : {$5900.00} Reported as : Closed - Consumer Request XXXX XXXX denies ever opening or authorizing this account. XXXX Account # XXXX / # XXXX Opened : XX/XX/year> Balance : {$3700.00} Status : Late XXXX Days These accounts are entirely fraudulent and were reported to the FTC. Unauthorized Personal Information Listed on Reports : Incorrect aliases : XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX Fraudulent address : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX False employer XXXX XXXX XXXX XXXX XXXX XXXX Self Employed Unauthorized credit inquiries : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX These entries are causing significant harm to XXXX XXXX credit standing and are in direct violation of the Fair Credit Reporting Act ( FCRA ), which entitles consumers to accurate and fair credit reporting. Actions Taken : Filed a formal FTC Identity Theft Report ( Ref. # XXXX ) Requested initial fraud alerts be placed on the credit file Submitted written disputes to all three major credit bureaus with supporting documentation, including a state-issued ID and the FTC report No appropriate resolution has been provided by the credit reporting agencies

Frequently Asked Questions

What is Complaint #13563644 about?

Complaint #13563644 was filed against Transunion Intermediate Holdings, INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-05-16T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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