Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13563389
Complaint Overview
Complaint ID: 13563389
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 76522
Date Received: 2025-05-16T12:00:00-05:00
Date Sent to Company: 2025-05-16T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am a XXXX of the U.S. military and due to military-related life disruptions, two late payments were reported by XXXX XXXX XXXX XXXX XXXX XX/XX/year> and XX/XX/year> while I had, due to XXXX XXXX, no access to a cellphone. I submitted a dispute through both Basic and Advanced Fair Credit Reporting Act ( FCRA ) channels and froze all secondary data sources ( XXXX, XXXX, etc. ). Despite this, XXXX XXXX still verified the information as accurate without proper evidence. This appears to be a violation of Section 607 and 611 of the FCRA which requires maximum possible accuracy and proper investigation. I am requesting immediate removal of these late payments due to insufficient verification and hardship caused by active military status.
Frequently Asked Questions
What is Complaint #13563389 about?
Complaint #13563389 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-16T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.