Debt collection -- Communication tactics -- Complaint #13549056

Complaint Overview

Complaint ID: 13549056

Company: Experian Information Solutions INC.

Product: Debt collection

Sub-Product: Medical debt

Issue: Communication tactics

Sub-Issue: You told them to stop contacting you, but they keep trying

State: Arizona

ZIP Code: 85338

Date Received: 2025-05-15T12:00:00-05:00

Date Sent to Company: 2025-05-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Experian is refusing to comply with CFPB Regulation V. Experian was notified on XXXX XXXX 2025 that the following account : XXXX XXXX XXXX Account # : XXXX Bal : {$910.00} Was a medical bill and is violating CFPB Regulation V and MUST be removed from my consumer report immediately. Thank You XXXX XXXX

Frequently Asked Questions

What is Complaint #13549056 about?

Complaint #13549056 was filed against Experian Information Solutions INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-05-15T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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