Debt collection -- Took or threatened to take negative or legal action -- Complaint #13521550

Complaint Overview

Complaint ID: 13521550

Company: Equifax, INC.

Product: Debt collection

Sub-Product: Medical debt

Issue: Took or threatened to take negative or legal action

Sub-Issue: Threatened or suggested your credit would be damaged

State: Florida

ZIP Code: 33445

Date Received: 2025-05-14T12:00:00-05:00

Date Sent to Company: 2025-05-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Equifax is showing XXXX derogatory marks. Each for {$2100.00} under XXXX XXXX XXXX which is a collection agency for XXXX XXXX. I submitted my dispute and received a denial letter from Equifax. I included a screenshot of the CFPB ruling. I also attempted to settle with XXXX XXXX due to the fact that I have medical insurance and they state it was never provided to them. Every doctor or medical service I hand my insurance information. Now they state its too late to submit it to XXXX. I asked them to remove it as well and they refused. I also offered to pay it at the rate they would have received from XXXX and they advised they would only accept {$1500.00} per XXXX. My case is it should not be on any of my credit reports because it is a medical debt.

Frequently Asked Questions

What is Complaint #13521550 about?

Complaint #13521550 was filed against Equifax, INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2025-05-14T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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