Debt collection -- Attempts to collect debt not owed -- Complaint #13497927
Complaint Overview
Complaint ID: 13497927
Company: Synter Resource Group, LLC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: North Carolina
ZIP Code: 28173
Date Received: 2025-05-13T12:00:00-05:00
Date Sent to Company: 2025-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received texts about a XXXX account that was in my name that had a balance of {$39.00}. I do not have a XXXX account. I have since blocked the messages so I don't have the phone number to give you. Then I received a collection notice from Synter Resource Group, LLC stating {$39.00} USD from XX/XX/XXXX. When I looked online, it said these were fraudulent texts and I believe this group is also fraudulent. I have filed a fraudulent case with XXXX case number XXXX notifying them that this is not my account/debt.
Frequently Asked Questions
What is Complaint #13497927 about?
Complaint #13497927 was filed against Synter Resource Group, LLC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-05-13T12:00:00-05:00.
How did Synter Resource Group, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synter Resource Group, LLC.?
Yes, visit the Synter Resource Group, LLC. company profile at readthecomplaint.com/company/synter-resource-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.