Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13455335
Complaint Overview
Complaint ID: 13455335
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Florida
ZIP Code: 32303
Date Received: 2025-05-11T12:00:00-05:00
Date Sent to Company: 2025-05-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have reviewed my EQUIFAX credit report and noticed a fraudulent account as a result of identity theft from XXXX XXXX on my credit file. I have disputed this numerous of times with EQUIFAX with no resolution. My XXXX AND XXXX credit report does not show this fraudulent account on my credit reports at all. And according to the FCRA that is a violation. I have sent in my FTC report and all required documentation and they still refuse to remove this fraudulent and inaccurate account. And additionally the fraudulent account was charged off and sold to a collection agency which is also identity theft. I have requested validation of this account also with my wet signature on the contract which I have not been provided as well. EQUIFAX told me that my two legitimate FTC reports were invalid so I have sent in three FTC reports upon their request which makes no sense. There are so many violations of my rights with this fraudulent account and should be removed immediately. The account says it was opened in XX/XX/XXXX in which it was fraudulently opened in XX/XX/XXXX it but the age of the account says 5 months. I request that this account is blocked and removed pursuant to FCRA 605B ( 15 U.S.C. & 1681 c-2 ) which states that these accounts must be removed within 4 Business Days of receipt.
Frequently Asked Questions
What is Complaint #13455335 about?
Complaint #13455335 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-11T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.