Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13449292
Complaint Overview
Complaint ID: 13449292
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: California
ZIP Code: 90680
Date Received: 2025-05-10T12:00:00-05:00
Date Sent to Company: 2025-05-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX To : Experian Information Solutions , Inc . XXXX XXXXXXXX XXXX XXXX, TX XXXX Subject : Request for Reinvestigation and Personal Information Update Dear Experian, This letter serves as a formal request for reinvestigation pursuant to 15 U.S.C. 1681i of the Fair Credit Reporting Act regarding the following tradelines currently appearing on my credit file : Accounts in Dispute : XXXX XXXX Collection Account Portfolio Recovery Associates Collection Account XXXX XXXX / XXXX XXXX XXXX Collection Account Please conduct a reinvestigation into the accuracy and completeness of the above accounts and provide me with the results, including your method of verification, within the time frame required by law. Additionally, I request that you update and correct my personal information as follows : Personal Information Corrections : Correct Legal Name : XXXX XXXX Current Mailing Address : XXXX XXXX XXXX XXXX, XXXX, CA XXXX Remove all other names, aliases, or name variations not matching XXXX XXXX Remove all outdated or non-mailable addresses associated with my file These updates are necessary to ensure my consumer file is complete and accurate, in accordance with 15 U.S.C. 1681e ( b ). Please confirm completion of the reinvestigation and personal information update in writing. Thank you for your prompt attention. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #13449292 about?
Complaint #13449292 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-05-10T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.