Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13448617

Complaint Overview

Complaint ID: 13448617

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Tennessee

ZIP Code: 37129

Date Received: 2025-05-10T12:00:00-05:00

Date Sent to Company: 2025-05-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I submitted a dispute to TransUnion on XX/XX/year>, regarding a collection account reported by XXXX XXXX XXXX related to XXXX XXXX XXXX XXXX XXXX. The account was marked as closed as of XX/XX/year>, yet it continues to report a full balance of {$1000.00} and a derogatory in collection status. On XX/XX/year>, TransUnion marked the account as updated, but no documentation was provided to validate the debt. I have not received any supporting evidence from XXXX XXXX XXXX despite mailing a validation request. Reporting an unverified, closed collection account with an active balance violates the Fair Credit Reporting Act ( FCRA ). I am requesting full deletion of the account from my TransUnion credit report unless it can be verified with accurate and complete documentation.

Frequently Asked Questions

What is Complaint #13448617 about?

Complaint #13448617 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-10T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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