Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13448450
Complaint Overview
Complaint ID: 13448450
Company: Soja Management Services, LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Florida
ZIP Code: 32824
Date Received: 2025-05-10T12:00:00-05:00
Date Sent to Company: 2025-05-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am requesting the removal of a repossession account reported by Smart Finance Solutions LLC # XXXX from my credit report. This account is inaccurate and should be removed under CFPB XXXX XXXX ( Fair Credit Reporting Act ) and XXXX XXXX XXXX, which outline protections for consumers facing hardship. The vehicle in question was primarily used for essential medical transportation. It was used back and forth to the hospital regularly, making it a vital necessitynot a luxury. Repossessing this vehicle placed a significant burden on my ability to access medical care. The continued reporting of this repossession is unfair, misleading, and does not reflect the context of the hardship, thus violating the requirement for fairness and accuracy under XXXX XXXX. Under XXXX XXXX XXXX, which supports the removal of negative credit reporting in cases of hardship or disproportionate impact, this account qualifies for removal. I am asking the CFPB to investigate and assist in the permanent deletion of this account from all consumer reporting agencies.
Frequently Asked Questions
What is Complaint #13448450 about?
Complaint #13448450 was filed against Soja Management Services, LLC regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-10T12:00:00-05:00.
How did Soja Management Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Soja Management Services, LLC?
Yes, visit the Soja Management Services, LLC company profile at readthecomplaint.com/company/soja-management-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.