Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13420084
Complaint Overview
Complaint ID: 13420084
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Texas
ZIP Code: 78130
Date Received: 2025-05-08T12:00:00-05:00
Date Sent to Company: 2025-05-08T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing this complaint regarding inaccurate and unresolved information being reported by XXXX XXXX XXXX XXXX ( Account # XXXXXXXX XXXX XXXX XXXX XXXX ) on my credit report, and the failure of the credit bureaus [ Equifax / Experian / TransUnion to properly investigate and correct the issue. The accounts in question are for a total of : {$4400.00} {$3800.00} {$2400.00} I disputed this account on XX/XX/2025 and included supporting documentation. Despite this, the credit bureau ( s ) continue to report this account inaccurately, which is a violation of the Fair Credit Reporting Act ( FCRA ). Details of the Dispute : The account in question is XXXX XXXX XXXX XXXX. # XXXXXXXX XXXX XXXX XXXX XXXX The following information is inaccurate : The account does not belong to me/ may be fraudulent This account was previously paid/settled/closed, but it is not reflected accurately Despite following the dispute process the credit bureaus failed to correct or reasonably investigate the dispute within the required 30 days.
Frequently Asked Questions
What is Complaint #13420084 about?
Complaint #13420084 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-05-08T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.