Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13398407

Complaint Overview

Complaint ID: 13398407

Company: Navy Federal Credit Union

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Georgia

ZIP Code: 30305

Date Received: 2025-05-07T12:00:00-05:00

Date Sent to Company: 2025-05-07T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

From 2020 I've been dealing with identity theft issues due to my biological father sharing the same name as me. His name is XXXX XXXX XXXX, and mine is XXXX XXXX XXXX my biological father due to my father filling for XXXX and not paying for child support he used my identity to get access to funding and I've noticed inquiries and open account on my credit report that wasn't authorized by me.

Frequently Asked Questions

What is Complaint #13398407 about?

Complaint #13398407 was filed against Navy Federal Credit Union regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-07T12:00:00-05:00.

How did Navy Federal Credit Union respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Navy Federal Credit Union?

Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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