Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13397357
Complaint Overview
Complaint ID: 13397357
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Texas
ZIP Code: 76051
Date Received: 2025-05-07T12:00:00-05:00
Date Sent to Company: 2025-05-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, thank you for assisting me I recently reviewed my credit report and noticed accounts that are not reporting accurately. It shows I had a late payment on an account that I was in fact Paid on Time. The consumer reporting agencies need to report all information with complete accuracy and this have been impacting me greatly. This account for XXXX account # XXXX has Not been Late on payments and I've attached a the dates XX/XX/year> and XX/XX/year> showing the inaccurate late. I demand this payment be updated to On Time Paid as Agreed immediately you can not report information with knowledge that this information has errors. I have substantial doubts the accuracy of the information when I spoke with XXXX and they had no knowledge my account being late. Please update this account to On time paid as agreed and never late.
Frequently Asked Questions
What is Complaint #13397357 about?
Complaint #13397357 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-05-07T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.