Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13375575
Complaint Overview
Complaint ID: 13375575
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Georgia
ZIP Code: 30906
Date Received: 2025-05-06T12:00:00-05:00
Date Sent to Company: 2025-05-06T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Whom It May Concern, I am writing to formally dispute certain inaccurate information appearing on my credit report. Pursuant to the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S.C. 1681e ( b ) and 15 U.S.C. 1681i ( a ) ( 5 ) ( A ), I am requesting that these items be investigated and either corrected or removed due to their inaccuracy and unreliability. The FCRA requires that credit reporting agencies maintain maximum possible accuracy in the information they report. Section 1681e ( b ) states that " whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy. '' Additionally, under Section 1681i ( a ) ( 5 ) ( A ), if an investigation concludes that the information is inaccurate or can not be verified, the CRA must promptly delete that item from the consumer 's file. The following accounts are in dispute due to [ choose one or more : incorrect balance, wrong payment status, inaccurate personal information, duplicate account, outdated information, etc. 1.XXXX XXXX XXXX XXXX Account XXXX XXXX 2.XXXX XXXX XXXX XXXX Account XXXX XXXX 3XXXX XXXX XXXX XXXX Account # XXXX 4XXXX XXXXXXXX XXXX XXXX Account # XXXX Please XXXXonduct an investigation into these matters and provide written confirmation of the results. If the information can not be verified, it must be deleted from my credit report in accordance with the law. Enclosed are copies of supporting documentation ( e.g., credit report, ID, proof of address, statements ) to assist in your investigation. Thank you for your prompt attention to this matter. I look forward to your response within the 30-day time period provided by law.
Frequently Asked Questions
What is Complaint #13375575 about?
Complaint #13375575 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-05-06T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.