Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13375440
Complaint Overview
Complaint ID: 13375440
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 336XX
Date Received: 2025-05-06T12:00:00-05:00
Date Sent to Company: 2025-05-06T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XX/XX/year> Experian XXXX XXXX XXXX XXXX, XXXX XXXXXXXX Subject : Unauthorized Credit Reporting Violation of FCRA 15 U.S. Code 1681b Account Name : XXXX XXXX Account Number : XXXX Dear To Whom It May Concern, I am writing to formally dispute the reporting of the account listed above on my credit report. According to the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S. Code 1681b, a consumer reporting agency may furnish a consumer report only under certain permissible purposes, one of which includes written authorization from the consumer. I did not provide XXXXXXXX XXXX with written consent to access or furnish my consumer information to the credit bureaus. Therefore, the presence of this account on my credit file appears to be a violation of federal law and constitutes an unauthorized furnishing of my credit information. In light of this, I am requesting the immediate deletion of this account from my credit report. If this item can not be verified with documentation of my written consent, it must be removed in accordance with the FCRA. Please investigate this matter and provide the results of your investigation within 30 days, as required by law. If you continue to report this account, I request copies of any documentation that proves my written authorization was given to furnish or report this information. Thank you for your prompt attention to this matter. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #13375440 about?
Complaint #13375440 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-05-06T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.