Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13352297
Complaint Overview
Complaint ID: 13352297
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Pennsylvania
ZIP Code: 190XX
Date Received: 2025-05-05T12:00:00-05:00
Date Sent to Company: 2025-05-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Statement Regarding Unresolved Credit Dispute Date : XX/XX/year> To Whom It May Concern, I am writing to formally state that I previously submitted full documentationincluding valid identification and a signed affidavitto dispute inaccurate information on my credit report. Although more than 30 days have passed since the receipt of my dispute, there has been no resolution or removal of the disputed items, with the exception of the update to my address and phone number. Under the Fair Credit Reporting Act ( FCRA ), credit reporting agencies are required to investigate and respond to disputes within 30 days. At this time, I am requesting immediate action to delete the inaccurate or unverifiable items from my credit file or to provide documented evidence supporting their continued reporting. Please consider this communication a formal follow-up to my initial dispute. I expect a prompt and compliant resolution to ensure my consumer rights are protected. Sincerely,
Frequently Asked Questions
What is Complaint #13352297 about?
Complaint #13352297 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-05-05T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.