Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13352080
Complaint Overview
Complaint ID: 13352080
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: California
ZIP Code: 939XX
Date Received: 2025-05-05T12:00:00-05:00
Date Sent to Company: 2025-05-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My name is XXXX XXXX and the credit reports and fraudulent accounts are not correct because I have XXXX name and I dont have a middle name so XXXX not XXXX XXXX XXXX XXXX XXXX XXXX XXXX I dont have any other names just my old maiden name and my old married name but I have tried to get Experian to do that and freeze my account and they wont let me in my account until I pay. I dont have to pay and whoever did this also used my old bank card and my new bank card which I am in process of getting a new one. I have my SS number stolen and the bank knew I was not going to pay for the free credit report because they saw I contacted them about it. So Im hoping we can do something about this identity theft and get all credit burrows and the government can get back my real name so I dont have XXXX aliass hanging repeatedly on every single item that has my name on it. I dont know how to make it clearer but no one has bothered to care about it and I have reported my name and theft before with no avail so I hope you can help me get this resolved. Thank you, XXXX XXXX XXXX XXXX and all my information is on the dark web so Im need assistance
Frequently Asked Questions
What is Complaint #13352080 about?
Complaint #13352080 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-05T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.