Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13351831
Complaint Overview
Complaint ID: 13351831
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New York
ZIP Code: 106XX
Date Received: 2025-05-05T12:00:00-05:00
Date Sent to Company: 2025-05-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to follow up on CFPB Complaint Case # XXXX, which I submitted concerning inaccurate information on my Equifax credit report. On XX/XX/year>, I received a response via the CFPB Complaint Portal stating that Equifax had completed its investigation and that the following items had been deleted from my credit file : Multiple former addresses Trade lines including XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX fraudulent inquiries from companies such as XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, and others A collection account from XXXX XXXX XXXX XXXX Non-reporting trade items, including another XXXX XXXX account The notice clearly stated that these items were removed from my credit file and that, if applicable, a copy of the dispute results had been mailed to me. However, as of today, XX/XX/year> over XXXX days later these deletions have not been reflected in my Equifax credit report. None of the promised updates have occurred, and the inaccurate and fraudulent information remains present. I am formally requesting immediate verification and enforcement of the deletion results that were stated in the XX/XX/XXXX communication. Please investigate why these changes were not actually made, despite confirmation that they had been processed. I also request written confirmation once these items have been fully and properly removed from my credit report. " Thank you for submitting your complaint through the CFPB Complaint Portal. In your complaint, you indicated that there were inaccurate items reporting on your credit file. Equifax has completed its investigation, including contacting the furnisher of the information, where applicable. A summary of the results are listed below : ID : Former Address THE DISPUTED ADDRESS HAS BEEN DELETED. ID : Former Address THE DISPUTED ADDRESS HAS BEEN DELETED. ID : Former Address THE DISPUTED ADDRESS HAS BEEN DELETED. Trade : XXXX XXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Trade : XXXX XXXX XXXX XXXXXXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX XXXX XXXX. THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXXXXXX XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX VIA DEALER THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX VIA DEALER THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXXXXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX XXXX, XXXX XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Inquiry : XXXX THIS FRAUD ACCOUNT/INQUIRY HAS BEEN DELETED. THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Collection : XXXX XXXX XXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. NON REPORTING DISPUTES Trade : XXXX XXXX THE DISPUTED ITEM IS NOT CURRENTLY REPORTING ON THE EQUIFAX CREDIT FILE. We hope this resolves your concerns and, if applicable, a copy of the dispute results has been mailed to you. If you have any additional questions, you may call XXXXEQUIFAX ( XXXX ) or you may visit www.myequifax.com. With myEquifax, you can create an account to manage your security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally you can access free Equifax credit reports and other products. You may also obtain a free copy of your credit report on annualcreditreport.com. but the results never happened and its been XXXX days Thank you for your attention to this matter. I look forward to your prompt response and resolution.
Frequently Asked Questions
What is Complaint #13351831 about?
Complaint #13351831 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-05-05T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.