Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13322591

Complaint Overview

Complaint ID: 13322591

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Georgia

ZIP Code: 30228

Date Received: 2025-05-03T12:00:00-05:00

Date Sent to Company: 2025-05-03T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This account was charged off XX/XX/year>. Since then, the account has repeatedly, been updated as charged off every month. This is updating the payment history. A charged off account should not include an active payment history. This inaccurate information. It manipulates the statutes of limitations. Your failure XXXX investigate this account properly after I ask you XXXX do so multiple times has violated my rights. I am demanding a deletion of this account. Account XXXX : XXXX XXXX XXXX Account # : XXXX

Frequently Asked Questions

What is Complaint #13322591 about?

Complaint #13322591 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-05-03T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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