Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13322525
Complaint Overview
Complaint ID: 13322525
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Pennsylvania
ZIP Code: 190XX
Date Received: 2025-05-03T12:00:00-05:00
Date Sent to Company: 2025-05-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have two open CFPB complaints with XXXX XXXX : XXXX and XXXX. Both complaints have had XXXX response. While they have stopped calling and leaving voicemails, they have continued their collection efforts via email, continuing to issue bills monthly, and even reaching out to my co-signer. They have emailed payment receipts and confirmations to entice me to log in to their portal. They have also begun reporting my accounts as delinquent to the credit bureaus even though I was supposed to be in a deferment period while on a break from my studies. I have now XXXX XXXX XXXX XXXX XXXX XXXX and am still being billed and contacted for payment via email, as well as my XXXX. My emails sent to their customer service are also being blocked, so I have no other recourse than to log into their portal to resolve the issue.
Frequently Asked Questions
What is Complaint #13322525 about?
Complaint #13322525 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-03T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.