Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13304768
Experian Credit Report Contains Incorrect Account Information
Complaint Overview
Complaint ID: 13304768
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Ohio
ZIP Code: 45239
Date Received: 2025-04-30T12:00:00-05:00
Date Sent to Company: 2025-04-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to incorrect information on a credit report, which is generally resolvable through dispute processes.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information
AI Analysis
CFPB complaint 13304768 was filed against Experian Information Solutions Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account information on their Experian credit report, which was closed with an explanation. The complaint was received on April 30, 2025 from Ohio. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit reporting agency.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports.
Regulatory Insight
Credit reporting agencies have a responsibility to ensure the accuracy of the information they report and to investigate consumer disputes.
Resolution Likelihood
likely
State-Specific Consumer Protections
The complaint originated in Ohio.
Industry Comparison
This is a common issue within the credit reporting industry, affecting many consumers.
Related Issues
Frequently Asked Questions
What is CFPB complaint 13304768 about?
CFPB complaint 13304768 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against Experian Information Solutions Inc. on April 30, 2025.
Which company is complaint 13304768 filed against?
Complaint 13304768 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.
What was the company's response to complaint 13304768?
Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 13304768 filed?
Complaint 13304768 was received by the CFPB on April 30, 2025. It was sent to Experian Information Solutions Inc. on April 30, 2025.
What state was complaint 13304768 filed from?
Complaint 13304768 was filed from Ohio. You can view all complaints from this state at /state/OH.
Was the consumer satisfied with the resolution of complaint 13304768?
Dispute information is not available for complaint 13304768.
What product category is complaint 13304768 about?
Complaint 13304768 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 13304768 submitted?
Complaint 13304768 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 13304768?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".
How likely is complaint 13304768 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 13304768?
This complaint is rated as low risk. The risk is low as the issue pertains to incorrect information on a credit report, which is generally resolvable through dispute processes.
What regulatory actions apply to complaint 13304768?
Credit reporting agencies have a responsibility to ensure the accuracy of the information they report and to investigate consumer disputes. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 13304768?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit reporting agency.
Are there state-specific protections for complaint 13304768?
The complaint originated in Ohio. This complaint was filed from Ohio.
How does complaint 13304768 compare to industry norms?
This is a common issue within the credit reporting industry, affecting many consumers.
What is the typical timeframe for Experian to resolve a dispute about incorrect account information?
Experian generally has 30 days to investigate and respond to a dispute, with a possible extension to 45 days if the dispute is filed close to the end of a reporting period.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.