Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13293341
Complaint Overview
Complaint ID: 13293341
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Iowa
ZIP Code: 50315
Date Received: 2025-05-01T12:00:00-05:00
Date Sent to Company: 2025-05-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have written to Experian on 3 separate occasions, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, with no response. In fact, upon looking at my report with Experian, there were several items that were put back on my credit report without letting me know anything on or around XX/XX/XXXX. ( i.e., XXXX XXXX XXXX {$530.00}, XXXX XXXX XXXX {$2900.00} just to name a few ) All three letters I disputed the same accounts and personal Information. I asked them to send me written verification within 15 days that they received my letter, and at the end of their verification, to send me a letter letting me know how they investigated it, when, and what the results of their investigation were. I see where they opened up a dispute once, and then said it was verified within 6 days after the dispute. I never got anything from them letting me know anything! They still haven't touched my personal information! I'm frustrated as XXXX with them!! There are numerous things wrong with my credit report, but they refuse to fix them! It is negatively affecting my chances of receiving things I desperately need right now!
Frequently Asked Questions
What is Complaint #13293341 about?
Complaint #13293341 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-01T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.