Debt collection -- Attempts to collect debt not owed -- Complaint #13293298
Complaint Overview
Complaint ID: 13293298
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: North Carolina
ZIP Code: XXXXX
Date Received: 2025-05-01T12:00:00-05:00
Date Sent to Company: 2025-05-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Capital One, were paid settlement offer through XXXX XXXX XXXX, complete fraud information papers filled out completely. I have copies, and they continue to harass, with letters, emails, and phone call for no reason, and inaccurate information regarding paid settlement, and I have a letter thanking me for paying it. I want this deleted. XXXX exhibits fraud in reporting accurate documentation, effecting my credit score. If not defeated, there will be a lawsuit. I have proof of their blaten disregard of accurate information, and truth.
Frequently Asked Questions
What is Complaint #13293298 about?
Complaint #13293298 was filed against Capital One Financial Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-05-01T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.