Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13272503

Equifax Credit Report Shows Incorrect Account Status

Complaint Overview

Complaint ID: 13272503

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Florida

ZIP Code: 33169

Date Received: 2025-04-30T12:00:00-05:00

Date Sent to Company: 2025-04-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Risk Assessment

Risk Level: low

The risk is low as the issue pertains to a single incorrect data point on a credit report, which is typically correctable.

Consumer Sentiment: neutral

Topics: Credit reporting, Incorrect information, Account status

AI Analysis

CFPB complaint 13272503 was filed against EQUIFAX, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account status information on their Equifax credit report, which was closed with an explanation. The complaint was received on April 30, 2025 from Florida. The company responded with "Closed with explanation".

What You Should Do -- Consumer Action Plan

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau.

Legal Context & Consumer Protection Laws

The Fair Credit Reporting Act (FCRA) mandates that credit reporting agencies investigate disputes regarding inaccurate information.

Regulatory Insight

This case highlights the importance of data accuracy in credit reporting and the FCRA's role in ensuring consumer rights.

Resolution Likelihood

likely

State-Specific Consumer Protections

The complaint originated in Florida.

Industry Comparison

This is a common issue within the credit reporting industry, where data inaccuracies can occur.

Related Issues

Frequently Asked Questions

What is CFPB complaint 13272503 about?

CFPB complaint 13272503 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against EQUIFAX, INC. on April 30, 2025.

Which company is complaint 13272503 filed against?

Complaint 13272503 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.

What was the company's response to complaint 13272503?

EQUIFAX, INC. responded with "Closed with explanation". The response was marked as timely by the CFPB.

When was complaint 13272503 filed?

Complaint 13272503 was received by the CFPB on April 30, 2025. It was sent to EQUIFAX, INC. on April 30, 2025.

What state was complaint 13272503 filed from?

Complaint 13272503 was filed from Florida. You can view all complaints from this state at /state/FL.

Was the consumer satisfied with the resolution of complaint 13272503?

Dispute information is not available for complaint 13272503.

What product category is complaint 13272503 about?

Complaint 13272503 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

How was complaint 13272503 submitted?

Complaint 13272503 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

What are the consumer's legal options for complaint 13272503?

The Fair Credit Reporting Act (FCRA) mandates that credit reporting agencies investigate disputes regarding inaccurate information. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Incorrect information on your report".

How likely is complaint 13272503 to be resolved?

Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.

What does the risk level mean for complaint 13272503?

This complaint is rated as low risk. The risk is low as the issue pertains to a single incorrect data point on a credit report, which is typically correctable.

What regulatory actions apply to complaint 13272503?

This case highlights the importance of data accuracy in credit reporting and the FCRA's role in ensuring consumer rights. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

What should the consumer do about complaint 13272503?

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau.

Are there state-specific protections for complaint 13272503?

The complaint originated in Florida. This complaint was filed from Florida.

How does complaint 13272503 compare to industry norms?

This is a common issue within the credit reporting industry, where data inaccuracies can occur.

What is the typical timeframe for a credit bureau to investigate a dispute?

Under the FCRA, credit bureaus generally have 30 days to investigate a dispute, with a possible extension to 45 days if new information is provided.

Disclaimer

This analysis is AI-generated and does not constitute legal advice.

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