Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13272489
Consumer Disputes Inaccurate Late Payment on Credit Report, Citing FCRA and TILA Violations
Complaint Overview
Complaint ID: 13272489
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Nevada
ZIP Code: 89032
Date Received: 2025-04-30T12:00:00-05:00
Date Sent to Company: 2025-04-30T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
The complaint involves potential violations of federal credit reporting laws, which could lead to regulatory scrutiny and require the reporting agency to correct inaccuracies.
Consumer Sentiment: negative
Topics: Credit reporting, Inaccurate information, FCRA, TILA, FCBA
AI Analysis
CFPB complaint 13272489 was filed against EQUIFAX, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Improper use of your report". A consumer disputes an inaccurate late payment record on their credit report, alleging violations of the FCRA, FCBA, and TILA, and seeks correction of the record. The complaint was received on April 30, 2025 from Nevada. The company responded with "Closed with non-monetary relief".
Consumer Narrative
The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of TILA US Code 1666B since I was never late. " I recently reviewed my consumer report and noticed an incorrect late payment record. I have always maintained timely payments on this account. Under the Fair Credit Billing Act ( FCBA ) and the Truth in Lending Act ( TILA ), creditors are required to accurately report consumer transactions and provide a mechanism for correcting errors in a timely manner. Please conduct an investigation into this matter, and if you can not provide documentary evidence of these supposed late payments, I demand these payments to be updated to on time as they should be as I was NEVER late. I expect these updates to be made promptly, in compliance with the law.
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency and the furnisher of the information.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports, while the Fair Credit Billing Act (FCBA) and Truth in Lending Act (TILA) address billing and payment reporting accuracy.
Regulatory Insight
This case highlights the importance of accurate payment reporting by creditors and the FCRA's mandate for credit reporting agencies to investigate disputes.
Resolution Likelihood
likely
State-Specific Consumer Protections
The complaint was filed in Nevada, and state-specific consumer protection laws may also apply.
Industry Comparison
Credit reporting agencies and furnishers of information are frequently subject to consumer complaints regarding reporting inaccuracies.
Related Issues
Frequently Asked Questions
What is CFPB complaint 13272489 about?
CFPB complaint 13272489 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Improper use of your report", specifically "Reporting company used your report improperly". This complaint was filed against EQUIFAX, INC. on April 30, 2025.
Which company is complaint 13272489 filed against?
Complaint 13272489 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.
What was the company's response to complaint 13272489?
EQUIFAX, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.
When was complaint 13272489 filed?
Complaint 13272489 was received by the CFPB on April 30, 2025. It was sent to EQUIFAX, INC. on April 30, 2025.
What state was complaint 13272489 filed from?
Complaint 13272489 was filed from Nevada. You can view all complaints from this state at /state/NV.
Was the consumer satisfied with the resolution of complaint 13272489?
Dispute information is not available for complaint 13272489.
What product category is complaint 13272489 about?
Complaint 13272489 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 13272489 submitted?
Complaint 13272489 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 13272489?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports, while the Fair Credit Billing Act (FCBA) and Truth in Lending Act (TILA) address billing and payment reporting accuracy. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Improper use of your report".
How likely is complaint 13272489 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 13272489?
This complaint is rated as medium risk. The complaint involves potential violations of federal credit reporting laws, which could lead to regulatory scrutiny and require the reporting agency to correct inaccuracies.
What regulatory actions apply to complaint 13272489?
This case highlights the importance of accurate payment reporting by creditors and the FCRA's mandate for credit reporting agencies to investigate disputes. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 13272489?
Consumers should regularly review their credit reports for accuracy and dispute any errors promptly with the credit reporting agency and the furnisher of the information.
Are there state-specific protections for complaint 13272489?
The complaint was filed in Nevada, and state-specific consumer protection laws may also apply. This complaint was filed from Nevada.
How does complaint 13272489 compare to industry norms?
Credit reporting agencies and furnishers of information are frequently subject to consumer complaints regarding reporting inaccuracies.
What specific documentation is required from the furnisher to validate the reported late payment?
Typically, furnishers must provide evidence such as payment records, transaction histories, or delinquency notices to substantiate a reported late payment.
What are the potential consequences for Equifax if the late payment is found to be inaccurately reported?
Equifax could face regulatory action, fines, and be required to correct the consumer's credit report, potentially impacting their compliance standing.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.