Checking or savings account -- Managing an account -- Complaint #13271968
Complaint Overview
Complaint ID: 13271968
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 91367
Date Received: 2025-04-30T12:00:00-05:00
Date Sent to Company: 2025-04-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I made an online deposit into my Wells Fargo checking account on XX/XX/year>2025 at XXXX XXXX On Tuesday, XX/XX/year>2025, there was a hold put on the deposit until XX/XX/scrub>/2025. Wells Fargo stated that the check was XXXX through the ACH on XX/XX/year>, but the check cleared XXXX XXXX on Monday XX/XX/year>2025. The check was XXXX XXXX XXXX This has happened before with Wells Fargo, even thought the check cleared, the held my deposit for 8 days. I asked Wells Fargo to reject the deposit as XXXXXXXX charge me, and let me negotiate the check with XXXX. They refused. I have the check in my hand. If the can not honor the deposit, they must return the use of the check to me so I can use my other bank. I will look for a lawyer to sue Wells Fargo for violation of Consumer Protections : The CFPB investigated and found that Wells Fargo violated the Consumer Financial Protection Act by engaging in unfair and deceptive practices. These practices included, among other things, holding funds unnecessarily after they had been deposited and credited to customer accounts.
Frequently Asked Questions
What is Complaint #13271968 about?
Complaint #13271968 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-04-30T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.