Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13249499
Complaint Overview
Complaint ID: 13249499
Company: First National Bank Of Omaha
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Texas
ZIP Code: 79928
Date Received: 2025-04-29T12:00:00-05:00
Date Sent to Company: 2025-04-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I called FNB of Omaha [ at ( XXXX ) XXXX ] twice on XX/XX/XXXX. Company was not able to find the account using my social security number, but was able to locate it using my name and address. The first call they reported they were unable to provide any documentation that the account did not belong to me. The second call the company reported that they would mail a letter on XX/XX/year> documenting that the inquiry was not made by me.
Frequently Asked Questions
What is Complaint #13249499 about?
Complaint #13249499 was filed against First National Bank Of Omaha regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-04-29T12:00:00-05:00.
How did First National Bank Of Omaha respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against First National Bank Of Omaha?
Yes, visit the First National Bank Of Omaha company profile at readthecomplaint.com/company/first-national-bank-of-omaha to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.