Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13249359

Complaint Overview

Complaint ID: 13249359

Company: Checkr, INC

Product: Credit reporting or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Improper use of your report

Sub-Issue: Reporting company used your report improperly

State: Missouri

ZIP Code: 641XX

Date Received: 2025-04-29T12:00:00-05:00

Date Sent to Company: 2025-05-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Checkr background check company has my report as pending for an estimated XXXX. I asked what the hold up was and they wouldnt provide me any information. Then I reached out to the company that is hiring me contingent on the background check and they looked at it from there end and sent me what was holding it up as pending. Its 3 DMV tickets in Kansas, XXXX from XXXX, and XXXX from XXXX. They have these as areas of concern. These are from XXXX plus years ago and the one from XXXX is almost XXXX ago. This is a blatant violation of the FCRA. The state of kansas only allows reporting for up to XXXX back. Im very upset by this violation to my rights and especially my privacy. Not to mention this could hinder me from getting a job. Its also humiliating for an employer to be able to see things I did as a young adult that has zero barring on who I am today.

Frequently Asked Questions

What is Complaint #13249359 about?

Complaint #13249359 was filed against Checkr, INC regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-04-29T12:00:00-05:00.

How did Checkr, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Checkr, INC?

Yes, visit the Checkr, INC company profile at readthecomplaint.com/company/checkr-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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