Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13247957
Complaint Overview
Complaint ID: 13247957
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Texas
ZIP Code: 77433
Date Received: 2025-04-29T12:00:00-05:00
Date Sent to Company: 2025-04-29T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Whom It May Concern, I am submitting this complaint against XXXX XXXX regarding their failure to remove an account from my credit report, as they had agreed. The account in question begins with XXXX. XXXX XXXX and I reached a resolution in which I agreed to, and did, pay the account in full. As part of this agreement, XXXX XXXX committed to removing the account from all XXXX major credit reporting agencies ( Equifax, Experian, and TransUnion ) XXXX Despite fulfilling my end of the agreement, this account remains on my credit report, which constitutes a clear violation of our arrangement. I have attempted to contact XXXX XXXX multiple times to request that they honor the agreement and remove the tradeline, but they have failed to do so. Their continued reporting of this account is inaccurate, misleading, and harmful to my credit standing.
Frequently Asked Questions
What is Complaint #13247957 about?
Complaint #13247957 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-29T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.