Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13226942

Complaint Overview

Complaint ID: 13226942

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: California

ZIP Code: 90292

Date Received: 2025-04-28T12:00:00-05:00

Date Sent to Company: 2025-04-28T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In XX/XX/year>, XXXX XXXX XXXX reported a XXXX late payment on my auto loan account. However, my vehicle had been declared a total loss after an accident, and during that period, the insurance company was processing the payment to settle the loan balance. I was not delinquent and did not miss any payments intentionally. After a dispute, XXXX completed an investigation and corrected my report to show Paid, Closed/Never Late, confirming that no late payment occurred. I am attaching : The XXXX dispute resolution confirming the correction. The Total Loss Settlement Letter from XXXX XXXX. I respectfully request the removal of the inaccurate late payment from my TransUnion credit report.

Frequently Asked Questions

What is Complaint #13226942 about?

Complaint #13226942 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-28T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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