Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #13198390
Complaint Overview
Complaint ID: 13198390
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem with product or service terms changing
State: Georgia
ZIP Code: 30127
Date Received: 2025-04-26T12:00:00-05:00
Date Sent to Company: 2025-04-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am having a problem with Trans Union. I was previously a victim of ID Theft. It was determined by them that because of the situation. I know longer have access to online credit monitoring. I talked with several customer service reps and was told the same by all. I should have to right to review my credit online and monitoring access. I want to file a official complaint against Trans Union and possible legal actions.
Frequently Asked Questions
What is Complaint #13198390 about?
Complaint #13198390 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2025-04-26T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.