Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #13190269
Complaint Overview
Complaint ID: 13190269
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: Massachusetts
ZIP Code: 018XX
Date Received: 2025-04-25T12:00:00-05:00
Date Sent to Company: 2025-04-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian will not provide any of my personal credit reports or credit scores, although, still reporting accounts that I am unable to view for accuracy. I have tried multiple times to obtain my information, however, there has been no response of resolution. This is impacting my ability to view and reference any accounts associated to my name, ssn and address etc. This is in complete violation to my abilities in accessing further opportunities of credit due to not having access. I urge you to pursue Experian with resolving this issue immediately before legal action is pursued.
Frequently Asked Questions
What is Complaint #13190269 about?
Complaint #13190269 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2025-04-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.