Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13188690

Complaint Overview

Complaint ID: 13188690

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Personal information incorrect

State: Alabama

ZIP Code: 350XX

Date Received: 2025-04-25T12:00:00-05:00

Date Sent to Company: 2025-04-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have not heard back from XXXX since XX/XX/year>25. It is now XX/XX/year>25. I submitted my FTC report showing that I have been the victim of identity theft and they have failed to correct my personal information. The following corrections need to be made immediately : Address : My correct address is XXXX XXXX XXXX, XXXX, AL, XXXX. DELETE THIS INCORRECT ADDRESS OF : XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, WI, XXXX Cell phone : DELETE THIS INCORRECT PHONE NUMBER OF : XXXX. I do not wish to give you my phone number at this time. Email : My correct email address is XXXX DELETE THIS INCORRECT EMAIL ADDRESS OF : XXXX DELETE THE FRAUDULENT BANK ACCOUNT INFORMATION YOU HAVE LISTED ENDING IN * XXXX AND * XXXX. These accounts do not and have never belonged to me. DELETE THE DRIVER 'S LICENSE YOU HAVE LISTED FOR ME. I AM A RESIDENT OF ALABAMA AND THE INFORMATION YOU HAVE LISTED IS INCORRECT. DELETE THE EMPLOYER NAME, NUMBER, PAY PERIOD, MONTHLY INCOME, AND EMPLOYER ADDRESS. I DO NOT WORK FOR XXXX XXXX XXXX AND EVERYTHING YOU HAVE LISTED FOR THEM IS INACCURATE. UPDATE THE CONSUMER STABILITY CHART AFTER YOU CORRECT MY CREDIT REPORT. DELETE XXXX XXXX OFF OF MY CREDIT REPORT. I HAVE NO IDEA WHO THAT IS ALONG WITH HER PHONE NUMBER OF XXXX. THIS INFORMATION IS INCORRECT. DELETE THE FOLLOWING INQUIRIES OFF OF MY CREDIT REPORT BECAUSE THEY ARE UNDER A FRAUDULENT NAME : XXXX XXXX XXXX. XXXX XXXX IS A FRAUDULENT NAME.

Frequently Asked Questions

What is Complaint #13188690 about?

Complaint #13188690 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-25T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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