Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13168538
Complaint Overview
Complaint ID: 13168538
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Hawaii
ZIP Code: 967XX
Date Received: 2025-04-24T12:00:00-05:00
Date Sent to Company: 2025-04-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Complaint Regarding Incorrect Reporting of Closed Account Dear CFPB, I am filing a complaint regarding inaccurate information being reported on my credit file by XXXX XXXX XXXX. The account in question is listed as closed, but this is incorrect as it is my current auto loan. Details of the Disputed Account : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX The information being reported is inaccurate and has not been properly verified. I have disputed this matter directly with the credit bureaus and the furnisher, but the issue remains unresolved. Under 15 U.S.C. 1681 S2 ( a ), furnishers are required to report accurate information to the credit bureaus. Additionally, under 15 U.S.C. 1681i, the credit bureaus are obligated to perform a reasonable investigation of disputes within 30 days. Neither the furnisher nor the credit bureaus have provided sufficient evidence to support the reporting of this account as closed. I am requesting that the CFPB investigate this matter and ensure that the account status is corrected to reflect that it is open and active. Supporting Information : I have attached a copy of my credit report highlighting the inaccurate account. I am also providing any relevant documentation to verify my claim. This incorrect reporting is negatively impacting my credit profile, and I would appreciate your prompt attention to this matter. Thank you for your assistance. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #13168538 about?
Complaint #13168538 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-24T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.