Credit card -- Other features, terms, or problems -- Complaint #13128167
Complaint Overview
Complaint ID: 13128167
Company: Barclays Bank Delaware
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Arizona
ZIP Code: 85143
Date Received: 2025-04-22T12:00:00-05:00
Date Sent to Company: 2025-05-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a call from a scammer who said that they represented Barclays Credit card fraud team and wanted personal info from me about the account. I could tell they were a fraud and asked them for a return number. I called the Barclays customer service # on the back of the card and spoke to a rep who said thay had not called me. I locked the card and called the scammer back and was then cussed out with profanities and insults about my mother and sister. The # the scammer gave me was XXXX and identified himself as XXXX XXXX. The scammer initially said they were located in XXXX XXXX, Ca and then XXXX, XXXX
Frequently Asked Questions
What is Complaint #13128167 about?
Complaint #13128167 was filed against Barclays Bank Delaware regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2025-04-22T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.