Debt collection -- Attempts to collect debt not owed -- Complaint #13101254

Complaint Overview

Complaint ID: 13101254

Company: Ccs Financial Services, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Georgia

ZIP Code: 30329

Date Received: 2025-04-21T12:00:00-05:00

Date Sent to Company: 2025-04-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a notification from XXXX stating my credit score was being reduced by over XXXX points ( from XXXX to XXXX ) due to information obtained from Credit Collections Services XXXX XXXX XXXX Collection Agency based in XXXX, MA. According to CCS, I have an outstanding XXXX XXXX XXXXdebt of {$730.00}. I have never done business with XXXX and have no idea what this is about. So, I filed a dispute with Experian in XXXX. I was notified last week that the dispute is closed and the outstanding debt remains. I contacted CCS last week and submitted a request for them to look into this ( Request ID : XXXX ). Meanwhile, the perfect credit score of XXXX I have worked hard for has taken a severe beating and neither XXXX or CCS Collection Services seem to be concerned. I welcome any help you can provide. Thank you.

Frequently Asked Questions

What is Complaint #13101254 about?

Complaint #13101254 was filed against Ccs Financial Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-04-21T12:00:00-05:00.

How did Ccs Financial Services, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Ccs Financial Services, INC.?

Yes, visit the Ccs Financial Services, INC. company profile at readthecomplaint.com/company/ccs-financial-services-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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