Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #13101212
Complaint Overview
Complaint ID: 13101212
Company: Transferwise Ltd
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
ZIP Code: XXXXX
Date Received: 2025-04-21T12:00:00-05:00
Date Sent to Company: 2025-04-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
recently i try to register company account with wise for my company registered on us wyoming as XXXX XXXX XXXX wise declined my application for the register but they charged me XXXX $ register fee from my card i try to registered with this email address XXXX can you please get me back my charged amount from them i don't want to give them free money without i use their serveries
Frequently Asked Questions
What is Complaint #13101212 about?
Complaint #13101212 was filed against Transferwise Ltd regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2025-04-21T12:00:00-05:00.
How did Transferwise Ltd respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Transferwise Ltd?
Yes, visit the Transferwise Ltd company profile at readthecomplaint.com/company/transferwise-ltd to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.