Debt collection -- False statements or representation -- Complaint #13051820
Complaint Overview
Complaint ID: 13051820
Company: Experian Information Solutions INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 78840
Date Received: 2025-04-17T12:00:00-05:00
Date Sent to Company: 2025-04-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Experian response CFPB XXXX credit first na you stated verified going to the creditor only is not verification and still today shows the same violations on my credit report Violations on my consumer report nothing changed still the same reporting violation closed account with a past due bal. reporting as my name wrong on report XXXX generated on XXXX XXXX all documents enclosed shows you did not investigate this account even with the wrong name as of now you can respond to the CFPB because I NEVER got anything from the creditor or you on this account my proof is enclosed, CFPB please look in to this false reporting
Frequently Asked Questions
What is Complaint #13051820 about?
Complaint #13051820 was filed against Experian Information Solutions INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-04-17T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.