Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13051494
Complaint Overview
Complaint ID: 13051494
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Virginia
ZIP Code: 20148
Date Received: 2025-04-17T12:00:00-05:00
Date Sent to Company: 2025-04-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There are inquiries for credit on my report that is incorrect. I have been trying to get Experian to remove it and they have not. I never requested information from XXXX XXXX. I do not want this on my report. I want this removed. It is only on my Experian and no other reporting agencies. I have filed a dispute but can't see the results and I can not get any info online or anyone from Experian on the phone. I have spoken to capital XXXX and they don't have any accounts in my name
Frequently Asked Questions
What is Complaint #13051494 about?
Complaint #13051494 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-04-17T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.